When Progressive and Pacific Home Warranty first opened their doors over ten years ago, General Manager and Culture Creator Roberta Garritty knew she wanted to do something special. She wanted to create a place where teammates actually got excited to come to work and go the extra mile for their clients and for each other. She also knew this wouldn’t be easy, after all, we are in the insurance industry and that’s not out of this world exciting! It didn’t take long before she began creating a workplace culture unlike anything done before, an Intentional Culture, an Intentional Culture that started with getting the right people on the bus.
To accomplish all of this, Roberta had to take a step back from the day-to day operations to focus on what has become the backbone of who we are and what we do, our company Core Values. Once Robi had identified all the key elements that make us who we are, the rest began to fall into place. Staying true to these values has proven successful as Roberta continues to find right people for the bus on the road of Culture Done Right.
Culture Done Right is a philosophy that has created a very unique and special work environment that is hard to put into words. Anytime you swing by our office you’ll run into friends, family members, roommates, couples, and even dogs! Yes, we currently have four canine counselors roaming our office and it’s an experience you need to see to believe. If you join our company, it won’t take you long to begin to experience all the ways we are unique. The genuine welcoming atmosphere of our office brings everyone together and we can assure you, the moment you take that first step into our building, you become family! You will see that you have become part of a team that is always willing to go the extra mile for each other, our clients and the world around us and we love to celebrate successes both big and small.
Culture Done Right along with our Core Values are felt in everything that we do and is no coincidence. Every initiative, policy, and decision is made with a purpose and if it doesn’t support our core values, it doesn’t fly! Having an intentional culture takes courage, but take it from us – it’s worth it!
Progressive is a proud supporter of charities that inspire hope.
Going above and beyond with exceptional service is something we love to recognize!