" I just sent thank you notes to Ken Holtrop and to Terry and Amanda Fox at Fox renovations. While writing these notes, it occurred to me that I had not properly thanked Progressive for all that you have done to resolve the problems we had. We have had some heavy rains since the repairs were done and some even heavier winds. It is very comforting to now see the cabin properly deal with these elements. It is also wonderful to see the fine work that was done in the great room where the water previously came in by the buckets-full.
Thank you for resolving these issues for us. If it were not for your warranty, we would have been without recourse.
We will always be grateful.
Darrel and Janae Harker
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"Just wanted to send you a quick note to commend you on the selection and development of one of your sales staff- Ana Vasquez. I recently contacted Progressive Home Warranty with some questions and found Ana to be very knowledgeable, patient, and extremely helpful (she even emailed me on a weekend with an answer to a question - that is dedication). Due to Ana's professionalism and focus on customer service, I will recommend Progressive to others. "
Tracy Salmon
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"I have yet to find a problem that Progressive can't solve. From the first day we started looking for a warranty provider, the folks at Progressive stood out to me. With our business offering a higher quality of RTM home, we were also striving to find a warranty provider who strives for the same in their services. I can tell you from my experiences with everyone at Progressive, they are "Canada's Best Warranty Provider". They are continually helping us be a better builder for our clients and giving us the knowledge and tools to do so. From the CARB Alliance and News Letters to all their services, we have definitely found the perfect compliment in warranty for our companies quality and service commitment. Keep up the good work guys and gals of the Progressive Team."
Collin Baragar
Architectural Design & Sales
True Builders Ltd. |
"Kaelan and Taryn both have incredibly bubbly personalities that shines through the telephone line. Your office is fortunate to have such wonderful young ladies who enjoy doing what they do. Their smiles can be felt and they genuinely seem happy to respond to requests, no matter how strange they may seem. Both gals made me feel like my concerns were very valid and they did everything they could to reassure me that no question was insignificant. If these two ladies are the first contacts customers connect with either over the phone or in person, your company is well represented"!
Anne Lubchynski
Stan's Siding & Soffit Ltd.
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"I have dealt with Progressive Home Warranty for the past few years and I would never ever think about NOT using them for any for my projects. The thing that amazed me about this company was not only their amazing, talented, friendly staff and team, but the fact that their product is so much more cost effective than the competitors. Being in Calgary, every developer deals with only 2 home warranty as they seem to have the monopoly here, but PRISM is not known to follow the standard mould and I am glad we did our research and went with Progressive. I still remember the day when I told the “other home warranty” company that I went with Progressive over them, and the gentleman there said “Sir, I highly highly advice you to check their services as a lot of companies don’t provide the products and services that we do and you check them out and make sure they exist and legitimate” to which I answered “what exactly do you provide that Progressive doesn’t” and he didn’t have an answer. Lastly, Progressive doesn’t do unneeded, redundant and over-kill amount of Site Inspections during the construction process as that only end up costing the developer more money for no reasons and is wasted money in my opinion. Long and short of all this is that I am thoroughly impressed and amazed with the high level of customer service and friendly staff that I deal with at Progressive."
Ali Ghani
President CEO
Prism Group
"WOW! You are GREAT and fast!
Have a super weekend."
Debbie Lenz
Fekete Homes
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"What a great company to deal with. Always friendly and helpful. We look forward to working together for many years to come. Thank you, Progressive Warranty!"
Sandi
Stevenson Homes
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"The Progressive Home Warranty company has always come thru for us with flying colors. We have never been disappointed with either service or product. When we need them they come through. I would recommend Progressive Home Warranty for any new building project that you have.
Barry Greenfeld
Controller
Laurelwood Homes Inc. br> |
"I would like to let you know how pleased we are as well as our Clients with Progressive Warranty. From the initial registration of each home to the possession certificate for the Clients we have not had any problems or issues to date. The warranty coverage you provide our Clients such as Foundation Water penetration, 10 Year Structural Coverage, and Mechanical Coverage truly is an industry leader. We look forward in working together for many years to come.
Robert Petersen, B.C.E.T.
CARRIAGE SIGNATURE HOMES INC.
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"Rock Ridge Homes Inc has been a partner with Progressive Home Warranty for the past 5 years and could not have chosen a better warranty company. Their professional staff and the ease of doing business with them makes the life of a builder just a little easier. They are always there to provide support in any way they can and are truly a company that works for their customer. Thank you for all that you do.
Jason Doell
CEO/President
Rock Ridge Homes Inc.
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"At Artisan Homes Inc. we not only build custom homes, but a quality long term investment. We have chosen Progressive Home Warranty because they offer the best coverage and support for our customers. The service and availability of the staff have made our experience an enjoyable one. The process is streamlined and effective, questions and concerns are always dealt with quickly and efficiently. We are looking forward to continuing our affiliation with Progressive Home Warranty for many years to come.
Aaron Vaage
Artisan Homes Inc.
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"As a recent registrant this past year, and as we move forward to our next endeavours this coming year, I wish to express to you our sincerest appreciation for the relationship we have developed. Starting with a smooth, and unhindered application process to initially enroll with Progressive, and the attentive staff to assist with the completion of the registrations, and ultimately the final customer check off, we much appreciate the support we have received. We proudly display the materials you have provided in each of our homes, and note the comfort our clients express when they attend our show home, and at our “for sale” properties. It supports our sales team and their efforts. Thanks for your personal support!
Gilles Huizinga
Galt Developments Ltd, and Sedgewood Homes
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"John Eaton and the friendly, knowledgeable staff at Progressive Home Warranty made our transition from our last provider of Home Warranty nice and easy! They are always available to answer any questions we have in a timely fashion. We appreciate the prompt, courteous service. Thanks Progressive Home Warranty!
Corey Lapointe
Colbrooke Homes
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"From the first time I saw a Progressive Home Warranty sign on a house under construction, the service and commitment to customer / builder member care has been outstanding. The website was very informative, this lead me to a phone number to which I left a message and received a call back the very next day, as promised. The conversation went very well and was very informative and I was left with a great feeling of fully understanding the program and it's assistance to the builder member. I knew right then, this was the warranty program for my company. From there I was mailed out an application form as promised and surprisingly, was even invited to the anniversary party which was about to take place even though I had just filled out the application form. Everyone was very pleasant and interested in me and my new company and offered support, help in any questions and assistance, if or when I may require it. The package I then received to enroll was easy to understand and help was only a phone call away with assistance all the way through it. The level of customer care was second to none and I have not seen a company, or even a warranty provider, be so involved and caring about its members. The company has great packages and coverage to choose from and is very comprehensive in its design for customer and builder relationships. I was happy to be accepted and the sign up and enrollment went as smooth as everything else. I was also able to have my insurance needs looked after right then and there. This was also very easy and smooth with a very knowledgeable insurance agent on staff that took me through every step of the ay and made sure my needs and the company needs were fully met. I would not hesitate and have in fact, spread the word about my dealings with Progressive Home Warranty and the pleasure it was to deal with in all areas of the company. Thank you for all your help and assistance with Cobalt Homes.
Rick Rode
Cobalt Homes
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"We are a new contractor in the Alberta market, and have undertaken a complicated, large architecturally designed custom home just outside of the Calgary city limits. Our clients specifically requested that a Home Warranty package be prepared for this home. Initially we enquired with our normal warranty provider in BC about providing this package for this home. However, we were told that they don't provide home warranties in Alberta. After researching the viable warranty providers for our project, we selected Progressive Home Warranty based on the value of the Warranty package that they provided, together with the service that they extended to us during our early setup stages. Their level of service and the quality of their program matches well with our own building philosophies - excellent and uncompromising service and product at a fair and reasonable price. It's hard to beat that combination! We would be very comfortable in recommending Progressive Home Warranty to other builders.
Jim Vance
Woodrose Homes
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"I would like to say that this past year has been joyful as well as successful. As a contractor, I rely on all progressive home warranty to play a big part in our investment and as well to provide the buyers assurance that there investment is protected. It has been a pleasure working with Progressive and I look forward to another great year
Mark Iula
Milano Homes Ltd.
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"We Skylight Ventures have sold 2 houses in 2009 with the help of HomePro. Our customers really like the thought of having HomePro to fall back on if something should happen after our one year is over. We have not had to call HomePro so far but we are sure that we will be satisfied should we need to. We also have more houses going up in 2010, we are glad to still have HomePro with us this year.
Pete Unrau
Skylight Ventures
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