Membership Obligations
What is your committment to the warranty Program?
Once you have become a Member your obligations are very simple. First, register each and every home you build with the program. Second, you can expect an onsite building assessment(inspection) during the construction of the registered home. Third, before the new homeowners take possession, you need to complete the Possession Certificate with the homeowners BEFORE you hand over the keys. Fourth, you are obligated to provide a materials and workmanship warranty on the home for the first year the homeowners occupy the home.
See below for more detailed information on these commitments.
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1) Registering the Home |
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Once you become a member of our program, you are obligated to register every home that you construct prior to the commencement of the project. PHW requires our members to provide information such as a copy of the building permit, soil test reports (if applicable), the date the contract was signed by the Member and the purchaser, and the proof of insurance (Course of Construction).
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2) On-site Building Assessments |
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During home construction, Progessive Home Warranty may perform a number of assessments to ensure that you continue to meet the exacting standards of your warranty program. The frequency and type of these inspections is determined by the your tenure with our program, and the related experience you have demonstrated in the industry.
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3) Possession Certificate |
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When you register a home with the program, we will send you a Possession Certificate for that property. The possession certificate is a walk through checklist you complete with the homeowners on the day they are ready to occupy their new home (Possession Date). This is to be done BEFORE you hand them the keys. The checklist identifies defiencies that still require repair. You are responsible for any defiencies listed on this form as part of your Sales Contract. Both you and the homeowner must sign and date this document. You and the homeowner keep a copy for your records and send us the third copy. Forward to us either by fax or mail but we should receive it within 7 business days of the Possession Date. This document also gives us the new owners' information so we can send them their homeowners manual. This is probably the MOST important step in the warranty process. Please complete these forms in a timely fashion. Your 1st year liability starts with the date listed on this certificate.
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4) 1st year Warranty Obligation |
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Your commitment to the program is that you give a materials and workmanship warranty to all registered homes for the first year of new homeowner occupancy. It's a bumper to bumper warranty. Any and all deficiencies listed on the completion certificate are your responsibility (under you sales contract) as well as any Latent Defects or Structural Defects that materialize in the first year. Once the first year is complete and there are no outstanding items remaining to be repaired, Progressive Home Warranty will then release you of your obligations and continue the warranty from that point forward. |
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